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How to Measure Customer Retention?

7 Metrics You Should Be Tracking Now This quote by Harley Davidson’s president, John Russel, should hang on the wall of every executive concerned with customer retention: “The more you engage with customers, the clearer…
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Face to Face, At Last! The SENY Meet-Up in NY

Earlier this summer, we took advantage of the brief dip in COVID frenzy to meet in person with a terrific community of sales engineers at the SENY 3-year Anniversary Celebration in New York. Like so…
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How Does a Cloud Demo Work?

Meet Karen, a salesperson who has been working on a prospect for the past month. After sending emails, an initial phone call, and a white paper, the customer is ready to view your software. But…
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The 3 Key Virtual Training Software Use Cases for Business Success

When it comes to closing deals, training customers, and educating your employees, you need to consider the role virtual training software can play in your sales demonstrations and product training strategies. And it’s not just…
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Why Experiential Learning Is 2021’s New Business Enabler

From passive learning to experiential For businesses everywhere, the extent of digital transformation in the training they provide often comes down to a webinar – basically, a presentation conducted over a video stream. A very…
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Will They Jump in … or Drop Out? The Challenge to Engage in Online Training

Even before being forced into a shift by the pandemic, the training industry had already begun its exciting transformation. Training teams saw – and benefitted from – the new online, virtual software training solutions that…
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Top 5 Factors in Selecting Virtual Environment Software

If your sales or customer training teams leverage product demos as their core engagement methodology, you know that a canned demo – whether in a screen share-based video conference, a pre-packaged, in-person laptop demo running…
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Selling Software? 5 Online Demo Software Best Practices

Delivering a successful software demo isn’t easy. Getting the audience to fully understand your product’s benefits, keeping them engaged and attentive, and making that all-important conversion from prospect to customer – that can be a…
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What Are the Benefits of Hands-on Practice?

Have you ever considered the phrase “getting one’s hands dirty”? It sounds like an unhygienic activity we were trained as children to stay away from, but in practice, it means quite the opposite: To be…
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Top 5 Benefits of Developing Hands-On Methods for Employee Training Programs

Today’s employee training strategies are evolving at breakneck speed, driven by two chief causes. The first is the rise of the Millenials, who simply prefer a hands-on training method. Hands-on training is a better way…
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Why Remote Healthcare Training Is the Future of Organizations

In a highly regulated and high-stakes environment such as healthcare, training is essential. But did you know that the benefits of healthcare training go further than the obvious medical necessity of clinical mastery? They include…
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The Importance of Corporate Virtual Environments for Your Development Team

Modern business requires modern solutions. Whenever a business process is updated, companies pay special attention, especially when it concerns known productivity issues or workarounds. GPS (global positioning systems), for example, started as a military technology….
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  • " With CloudShare, we have scaled the business without having to give another thought to the platform we’re running on. "

    Kevin Streater - ForgeRock
    VP ForgeRock University
  • " CloudShare provides Check Point’s global pre-sales community with a cloud-based system to deliver engaging product demonstrations to our customers and partners. The system enables our sales engineers to demonstrate how the full set of Check Point’s Gen V technologies operate in multiple use cases – network, cloud, endpoint and mobile – with nothing more than a simple laptop and Internet connection. "

    Avi Rembaum - Check Point Software Technologies
    VP Security Solutions
  • " A few years ago... there was no training because we didn't have the infrastructure available. We now have over 4,000 environments set up during the last year and over 21,000 hours of run time so the scale is unbelievable and we just see this growing. "

    Viggy Book - Tufin Technologies
    Director of Training
  • " We started using CloudShare for our dev environments, and now we use them for our QA labs as well. We have all the resources we need – whenever we need them. "

    Amit Lohogaonkar - Alliance Life Sciences
    Lead Architect
  • " We spin up environments on CloudShare to perform regression and ongoing tests. With the API, we’ve been able to automate much of what we used to do manually. "

    Steve Rice - Smart Logic
    Senior Technical Consultant
  • " With CloudShare, we spin up ready-made templates in minutes. We are able to meet our customers’ needs more efficiently and we’ve cut our troubleshooting time by over 20%. "

    Avi Karnon - MuleSoft
    VP Global Support
  • " We can now confidently use an environment that stimulates a company with multiple sites, multiple separate networks at each site, and redundant internet connections. "

    Robert Lillywhite - Sophos
    Global Technical Enablement Manager
  • " The fact that students can access their environments during instructor-led training and on their own, has made for an effective learning experience for students and educators. "

    Shaundra Bruvall - InnoTech College
    Program Delivery Coordinator
  • " We passionately believe that practical hands-on experience is vital to aiding understanding and retention of the material by learners. I would go as far as to say that the vast majority of learners taking technical training require practical hands-on activities to form a cler understanding of a topic. "

    Robert Lillywhite - Sophos
    Global Technical Enablement Manager
  • " CloudShare is a game changer when it comes to saving time and overhead costs for class setup. I have one central administrator account from which I can add users and take care of any issue, as well as get usage reports for any student. "

    Shaundra Bruvall - InnoTech College
    Program Delivery Coordinator
  • " As we continue to move more and more to the cloud, it’s partnering with innovative companies like CloudShare that will get us where we need to go. "

    Alan Boehme - Innovation P&G
    Global Chief Technology Officer and Vice President of Information Technology

Software Training Budget Planning Guide