With the rise of distributed workplaces, and a growing number of employees eager to continue working from home in their sweatpants – “old-school” training methods just aren’t practical (or possible) for many companies. This has…
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Even the best products can fail if your customers don’t understand how they work. When you’re so involved in the internal development, sales, and support of a software product, you can lose sight of showing…
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Workplace training is integral to any company, regardless of industry or size. It ensures employees and business partners are always in line with the company’s goals and operations, as well as increase efficiency and lower…
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We recently had the opportunity to attend CEdMA 2022. Our time at the conference was incredibly enlightening—especially our discussion group, which included decision-makers from VMWare and MongoDB. There, we learned that there’s a massive change…
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Consumer training is a way for companies to ensure that clients get the most value out of the product as possible. Also known as customer education, there are a wide array of benefits of providing…
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The more you educate your customer about your product, the higher the chances of retention. But today’s customer is technologically-savvy and doesn’t have the time to participate in such programs. So, how do you overcome…
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Customer training is a massive factor in turning customers into product advocates and retaining them long-term. However, many organizations fail to capitalize on this opportunity due to customer reluctance to sign up for training subscriptions….
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This year’s CEdMA conference EU gave us an opportunity to network with old and new friends, meet customers and partners face-to-face, and learn from some of the brightest minds in training and education. Here are…
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The Nature of the Cyber Security Threat Today Like Sisyphus rolling that boulder up, up, and up the mountain only for it to fall back down and have to start all over again, every day,…
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The past two years have seen a massive shift in how customer or certification training has been offered. The most prominent one has been in terms of delivery—and by that, I mean—an uptick in virtual…
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When planning your training budget, it’s now more important than ever to manage and control your resources to ensure every dollar is accounted for. You also need to optimize every facet of your training in…
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