Thought Leadership

Overcoming the IT Skills Gap: Technical Training Certification

Software updates are being pushed quicker than ever before. So much so that one growing challenge for today’s companies is keeping up with a seemingly ever-changing work environment. For some employees, staying on top of…
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Customer Education Program

Sales Enablement

Thinking of Launching a Customer Education Program? Start Here.

When you sign a new customer up to your product, the post-sales training might be the most important part of the customer journey. A customer education program ensures your users have everything they need to…
9 Customer Training Trends to Watch in 2022

Training

9 Customer Training Trends to Watch in 2022

The past two years have been among the most technologically disruptive in recent memory. COVID-19 functionally removed the timeline for digital transformation and, almost overnight, distributed work became the new normal. Businesses were left with…
7 Reasons Cybersecurity Simulation Software is Crucial for Protecting Your Business

Cybersecurity,Training

7 Reasons Cybersecurity Simulation Software is Crucial for Protecting Your Business

The large-scale shift to distributed work came with significant consequences from a cyber security perspective. Cyber crime saw a 600% increase in 2020. Distributed work increased the average cost of a data breach by $137,000….
Terrible Product Demo Fails

Thought Leadership

3 Terrible Product Demo Fails (and How to Avoid Them)

A product demo can be make or break for a brand. It cuts through sales messaging and marketing jargon to ask the most pertinent question: Why don’t you try it for yourself? The best instances…
How In-App Video Conferencing Increases Engagement for Trainees

Training

How In-App Video Conferencing Increases Engagement for Trainees

In April, we added video conferencing to our business acceleration and online training platform. Since then, we’ve been paying careful attention to how clients have used the feature, and how it’s impacted engagement. Clients that…
Cloud Proof of Concept (POC) with CloudShare

Sales Enablement

Build a Killer Cloud Proof of Concept (POC) with CloudShare

Is a POC environment a key component of your sales process? When it comes to POC creation, especially a technical POC, visibility is everything. You can’t just send your prospects off with a proof of…
Virtual Training Trends

Training

9 Virtual Training Trends That Are Reshaping the Industry — and the Technology You Need to Keep Up

The past several years have been a time of immense change for the training sector. As businesses adjusted to a digital-first world, virtual training experienced a meteoric rise to prominence. That evolution is an incredible…
Pluralsight Acquires A Cloud Guru: Is It Time for an Effective Replacement?

Training

Pluralsight Acquires A Cloud Guru: Is It Time for an Effective Replacement?

In June, workforce development agency Pluralsight acquired A Cloud Guru (ACG) as part of its ongoing effort to address a growing cloud talent shortage. The general sentiment about the acquisition has been mixed, at best….
Why Virtual Training is Non-Negotiable for MedTech Vendors

Training

Why Virtual Training is Non-Negotiable for MedTech Vendors

The healthcare sector was already undergoing a period of intense digital transformation before 2020. COVID-19 merely dialed the need for effective healthcare software training up to 11. What does that mean today? MedTech is as…
Customer Training is More Important Than Ever—But Are You Investing in the Right Tech?

Training

Customer Training is More Important Than Ever – But Are You Investing in the Right Tech?

Four years ago, just over three-quarters of companies had virtual customer training tech in place. In 2020, that number shot up to 98%. It’s no longer a question of whether or not you just invest…
4 SaaS Demo Best Practices for Better Conversions

Sales Enablement

4 SaaS Demo Best Practices for Better Conversions

Sales demos can make or break your sales process. It’s your chance to convert an interested prospect into a customer. So, what kind of experiences are you providing for prospects at this crucial stage of…