
The Top 5 Virtual Instructor-led Training Benefits
One of the lasting legacies of the COVID-19 pandemic will be the normalization of remote working. In fact, today, it’s not uncommon for the majority of your daily dealings, both in and out of work…

What Does the 4th of July Have to Do With Hands-on Training? You’d Be Surprised
For many software businesses, helping customers get the most out of their technology can feel like a battle. You need to overcome resistance to change, use smart tactics to promote the technology, and expand the…

Why Experiences Matter in Customer Acquisition and Retention
In a changing world, how do you ensure that your sales teams have everything they need to deliver real value for customers? The answer: better, more consistent digital experiences across the entire customer journey. Our…

Software Training Platforms: the What, Why, and How
What is a software training platform? Virtual learning comes in all shapes and sizes, from dedicated apps to YouTube videos, and from virtual labs to online course providers. In the professional world, the go-to training…

Remote Training: 10 Tips to Plan and Execute Remote Employee Training
1. Make a structured plan and share it – Independent remote training is incredibly effective for some people. For others, the lack of structure and the casual feel of working on the couch in one’s…

How a Virtual Training Experience Can Be Better Than on-site Training
What is the wider value of virtual training in a landscape that includes on-site training sessions? In which ways can a virtual training experience be even more effective than on-premises? We explore these questions. In…

Can you afford to run your software training program without measuring its performance and ROI?
We all know the feeling – you’re observing a training session (live or online), and while the speaker goes on about something they no doubt find important, you look around and see glazing eyes and…

How Cyber Range Training Makes Your Business Safer
As cybercrime becomes more sophisticated, our defense against it must do so too. Training has always been at the forefront of strategies to protect organizations against the different types of attacks and provide best practice…

What’s Plaguing Your Trainees? 8 Reasons Your Users Are Ditching Training Halfway Through
So you’ve got the perfect software platform. A solution that you’re certain will revolutionize the lives and businesses of your customers. At least, it would if people could figure out how to use it. It’s…

Software Training Must Go On!
According to the latest report from McKinsey, The Recovery will be Digital, “Leaders need to accelerate their journey to the cloud in order to digitize quickly and effectively in the wake of COVID-19.” Nowhere is…

The 4 Main Cybersecurity Training Benefits of Hands-on Environments
Let’s face it. To understand what your software’s all about, your customers need to try it for themselves. A theoretical learning environment relies on users to make the leap from a practical understanding of the…

Why Tech Integration for Software Training Tools Matters
According to the State of Digital Experience 2020, if your organization believes that it delivers the “ideal digital experience”, they are 223% more likely to integrate training systems and their wider technology stack. Let’s get…