CloudShare Blog
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Worried About Growing Software Training Costs? Lean on these 5 Cost Control Practices in an Economic Downturn
If you believe that trained customers, partners, and employees equate to greater ROI, (and spoiler alert — we absolutely do, and so should you) then the signs of a recession should be no reason to…
What We Learned (and Experienced) at the 2022 CEdMA Europe Conference
It was definitely an insightful experience at the 2022 CEdMA Europe Conference this year, which we were fortunate enough to attend in London. Hosted annually by the Customer Education Management Association (CEdMA), the conference is…
AWS Sandbox: How to Set One Up Securely and Responsibly
Sandbox environments enable you to isolate code executions, for testing purposes, trapping malware and threat actors, or for pre-migration preparations. Implementing these actions in isolation can help keep your production systems and networks safe from…
5 Ways to Increase Manufacturing Productivity Through Software
If nothing else, the past several years have underscored the importance of productivity and efficiency for the manufacturing sector. Between supply chain disruptions, fluctuating demand, economic uncertainty, labor shortages, and climbing costs, manufacturers have had…
3 Terrible Product Demo Fails (and How to Avoid Them)
A product demo can be make or break for a brand. It cuts through sales messaging and marketing jargon to ask the most pertinent question: Why don’t you try it for yourself? The best instances…
The What, Why, and How of Revenue Operations (RevOps)
Do you want to make your organization more efficient, optimize your operations, and facilitate further business growth? Like most managers, you certainly do but probably aren’t sure how. The most successful business owners turn to…
How to Build a Great B2B Sales Experience for Your Prospects, Customers, and Reps
The B2B sales experience can vary wildly from product to product and company to company. By delivering a high-quality experience to your prospects, from first contact to post-purchase training, you can stand out among your…
The crucial role of customer experiences in boosting retention
In the age of the subscription economy, customer acquisition is no longer enough for SaaS companies. Customers are fickle and willing to switch to a rival if they are not happy with a product or…
6 Practical Tips for Pre-sales Demos in the New Virtual Norm
Virtual pre-sales is the very first stage in the customer journey, at least that’s how we see it. Unlike the sales demos of old, sales pitches are hosted online bringing numerous benefits, but also a…
Why Personalized Learning Programs Are a MUST for Software Companies
What kind of learner are you? Some people learn through practical exercises. Others depend more on visual representations. Some like to take notes. Everyone has their own way of learning which means that generic, one-to-many…
3 Reasons Why Hands-on Training Is Hands-down Better Than Passive Learning
When it comes to customer education, hands-on training should be a no-brainer for B2B SaaS companies. Also known as “experiential learning”, a hands-on experience allows trainees to learn by doing, rather than through passive experiences…
CloudShare Solves Three Training Challenges at Once for SAI Global
Sometimes, business pressures appear simultaneously from different directions, creating “the perfect storm.” Such was the case when Australia-based SAI Global, a leader in risk management services, recently acquired BWise, a leading software company providing exceptional…