CloudShare Blog
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How Do Virtual Customer Experiences Support Personalization?
The key to increasing the lifetime value of a customer is to help them use your software, or product, to its full potential. Generic virtual training or high-level, webinar-style product training produced over Zoom for…
6 Steps to Creating a Cyber Security Training Program for Your Organization
As hacks, breaches, and online security threats continue to rise, there has never been a more important time for cyber security training. It is estimated that 64% of companies worldwide are likely to experience cyber…
Post-Pandemic Virtual Customer Training Best Practices for Better Onboarding, Retention and Expansion
It’s often hard to imagine what life was like before the pandemic. However, more and more companies are starting to think about what life is going to be like post-pandemic. We know there are many…
Sisense Deploys CloudShare to Simplify and Enhance Virtual Training
Sisense Deploys CloudShare to Simplify and Enhance Virtual Training Keeping thousands of customers located all across the globe engaged and active during training courses is no small feat. Assuring that everyone gets a personalized and…
7 Best Practices for Delivering Exceptional EMR Training
There are many challenges facing healthcare and MedTech organizations, including the pressures placed across the board by the ongoing pandemic. No doubt times have been rough, resources are stretched beyond limits, and healthcare workers are…
Thinking of Launching a Customer Education Program? Start Here.
When you sign a new customer up to your product, the post-sales training might be the most important part of the customer journey. A customer education program ensures your users have everything they need to…
5 Reasons To Integrate Your Customer Training Data With Your CRM
In a world defined by digital transformation and distributed work, it’s only natural that SaaS sales enablement should evolve in step with these trends. Yet many businesses do not appear to realize precisely how much…
Introducing the CloudShare Integration Hub
With the rapid adoption of software as a service (Saas), organizations are looking to integrate data across applications in the cloud. The shift toward the cloud has meant a need for better integration, to avoid…
9 Customer Training Trends to Watch in 2022
The past two years have been among the most technologically disruptive in recent memory. COVID-19 functionally removed the timeline for digital transformation and, almost overnight, distributed work became the new normal. Businesses were left with…
How Technology Sales Training Has Changed During COVID-19
For B2B software companies, there’s no escaping the need to reshape sales practices, including technology sales training and enablement. Here’s the new reality posed by COVID-19: sales meetings and demos have had to move online,…
19 Top Sales Enablement Leaders on Social Media in 2022
It’s no longer enough to know basic demographic information about your buyers. In today’s landscape, your customers expect you to know them almost better than they know themselves. As a result, sales enablement is now…
What’s Coming in 2022 for SaaS Training Platforms?
Providing an excellent digital experience for your customers is more important than ever. In fact, McKinsey found that companies with outstanding digital experiences are 70% more likely to be chosen as a primary provider (compared…