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8 Essential Process Capabilities for High-Performance Training

“Training contributes directly to product adoption, customer success, and company growth,” says the first paragraph of our popular ebook, How to Optimize Your Customer Software Training. If you haven’t yet downloaded the eBook, you’ll want…
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Thoughts from CEdMA 2020 Attendees: What Does the Future of Customer Education and Virtual Training Look Like?

Like so many other events in 2020, this year’s Customer Education Management Association (CEdMA) conference went virtual for the first time. We spoke to CEdMA board members, as well as attendees of the event, to…
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An Interview with Danielle Campbell: The Challenges and Joys of Moving CEdMA Connect Virtual

We met with Danielle Campbell, President of CEdMA, and Head of Global Learning Strategy at Adobe, who opened up about the process of organizing and executing the first virtual CEdMA conference this year, as well…
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The Top Virtual Sales Conferences to Attend in 2020

Conferences have always been the best way for business professionals to network with other leaders in the industry. However, the recent pandemic has shut down any chance of in-person conventions from occurring safely. But that…
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Those Savings from your Travel Budget? Time to Splurge on Customer Engagement

Enterprise planning and budget season is upon us, and this year, enterprises are seeing a huge question mark on what is traditionally one of the most expensive elements of their overall budget: travel. According to…
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The Top Virtual Training Conferences & Events to Attend in 2020

Just because COVID-19 has restricted in-person events and meetings, doesn’t mean you have to put your professional development on hold. There are many online training conferences for 2020 that cover topics from learning and development…
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An Interview with Industry Expert, Debbie Smith: Proving the Value of Customer Training to the C-Suite, and to Customer Success

We recently sat down with Debbie Smith, Customer Education Program Manager at Braze, as well as this year’s CEDMA Vendor Trustee. Debbie has been working in education for more than 20 years, and was kind…
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Missed our Webinar on 5 Best Practices for Remote Training? Here are Your Highlights!

Training is changing. Where traditionally you might have sat in front of a charismatic leader or coach and learned passively, today people are expecting training solutions to be equally available and beneficial from home. This…
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COVID-19 Is Reviving the Need For Live Training Platforms

Governments and businesses around the world have felt the social and economical impact of the COVID-19 pandemic. There are many considerations for company managers to make during these next few months, from reorganizing supply chains…
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Cybersecurity is shifting its priorities – will your virtual training reach its potential?

Have you seen this infographic by McKinsey Research that looks at the projected influence of COVID-19 on cybersecurity spending? Looking closely at the data, it’s clear that outside of the obvious drive to protect employees…
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Learning from the Australian Department of Defence’s Use of Virtual Training Labs during COVID-19

Over the past two years, more than 1000 personnel who work in the Directorate of Maritime and Engineering Logistics under the Department of Defence in Australia have been trained in Configuration Management tools and Asset…
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Webinar recap: Building and delivering a VILT course in under 60 minutes

CloudShare recently announced results of a survey we commissioned in Q2 to understand training challenges brought about by COVID-19 and the potential solutions. When asked what technology would see increased investment in order to improve…
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  • " With CloudShare, we have scaled the business without having to give another thought to the platform we’re running on. "

    Kevin Streater - ForgeRock
    VP ForgeRock University
  • " CloudShare provides Check Point’s global pre-sales community with a cloud-based system to deliver engaging product demonstrations to our customers and partners. The system enables our sales engineers to demonstrate how the full set of Check Point’s Gen V technologies operate in multiple use cases – network, cloud, endpoint and mobile – with nothing more than a simple laptop and Internet connection. "

    Avi Rembaum - Check Point Software Technologies
    VP Security Solutions
  • " A few years ago... there was no training because we didn't have the infrastructure available. We now have over 4,000 environments set up during the last year and over 21,000 hours of run time so the scale is unbelievable and we just see this growing. "

    Viggy Book - Tufin Technologies
    Director of Training
  • " We started using CloudShare for our dev environments, and now we use them for our QA labs as well. We have all the resources we need – whenever we need them. "

    Amit Lohogaonkar - Alliance Life Sciences
    Lead Architect
  • " We spin up environments on CloudShare to perform regression and ongoing tests. With the API, we’ve been able to automate much of what we used to do manually. "

    Steve Rice - Smart Logic
    Senior Technical Consultant
  • " With CloudShare, we spin up ready-made templates in minutes. We are able to meet our customers’ needs more efficiently and we’ve cut our troubleshooting time by over 20%. "

    Avi Karnon - MuleSoft
    VP Global Support
  • " We can now confidently use an environment that stimulates a company with multiple sites, multiple separate networks at each site, and redundant internet connections. "

    Robert Lillywhite - Sophos
    Global Technical Enablement Manager
  • " The fact that students can access their environments during instructor-led training and on their own, has made for an effective learning experience for students and educators. "

    Shaundra Bruvall - InnoTech College
    Program Delivery Coordinator
  • " We passionately believe that practical hands-on experience is vital to aiding understanding and retention of the material by learners. I would go as far as to say that the vast majority of learners taking technical training require practical hands-on activities to form a cler understanding of a topic. "

    Robert Lillywhite - Sophos
    Global Technical Enablement Manager
  • " CloudShare is a game changer when it comes to saving time and overhead costs for class setup. I have one central administrator account from which I can add users and take care of any issue, as well as get usage reports for any student. "

    Shaundra Bruvall - InnoTech College
    Program Delivery Coordinator
  • " As we continue to move more and more to the cloud, it’s partnering with innovative companies like CloudShare that will get us where we need to go. "

    Alan Boehme - Innovation P&G
    Global Chief Technology Officer and Vice President of Information Technology

Software Training Budget Planning Guide