In April, we added video conferencing to our business acceleration and online training platform. Since then, we’ve been paying careful attention to how clients have used the feature, and how it’s impacted engagement. Clients that…
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The past several years have been a time of immense change for the training sector. As businesses adjusted to a digital-first world, virtual training experienced a meteoric rise to prominence. That evolution is an incredible…
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In June, workforce development agency Pluralsight acquired A Cloud Guru (ACG) as part of its ongoing effort to address a growing cloud talent shortage. The general sentiment about the acquisition has been mixed, at best….
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The healthcare sector was already undergoing a period of intense digital transformation before 2020. COVID-19 merely dialed the need for effective healthcare software training up to 11. What does that mean today? MedTech is as…
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Four years ago, just over three-quarters of companies had virtual customer training tech in place. In 2020, that number shot up to 98%. It’s no longer a question of whether or not you just invest…
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Finding the right platform and creating engaging, accessible training can be challenging. When you consider the fact that demos are now expected to be virtual as standard, the complexity of technical product training grows further….
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Three remote training software use cases Let’s start with the areas in which remote training methods can make the biggest difference. Here we have focused on three virtual training software use cases, but there are…
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Why do experiences matter? On the face of it, customer training seems relatively straightforward: you need to get knowledge transferred, as efficiently as possible. You might think focusing on experiences is a bit of a…
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For software companies, customer training is no longer just for explaining complex technical products. Every software company can benefit from using customer training platforms to deliver exceptional experiences across every touchpoint on the buyer/customer journey….
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Ten years in three months. That’s how far the digital transformation timeline advanced because of COVID-19. The workplace of the future arrived a decade early, which means the workforce of the future is still struggling…
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Venafi Leverages CloudShare to Make Their Channel Partner Training More Effective Getting integration partners set up and running has always been a difficult-to-manage project for software companies. While SaaS may solve some of the setup…
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