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The One Mistake to Avoid When Building Training for SaaS Applications

By The CloudShare Team - Nov 01, 2021
This post was originally published in February 2018 and updated in November 2021.  SaaS applications are prized for their convenience and efficiency. However, one of their key benefits – the immediate availability of new features…
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6 Technology Must-haves to Better Implement Your Sales Enablement Strategy

By The Cloudshare Team - Oct 23, 2021
No one needs reminding how the world has been transformed by the pandemic. But it’s worth highlighting how the shift to remote working has influenced the way that B2B software companies sell their products and…
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Instructor-led IT Training Vs. Self-paced: What’s More Important?

By The Cloudshare Team - Sep 30, 2021
Whether for pre-sales demos or post-sales onboarding and training, software companies are shifting quickly from the passive, unidirectional, pre-packaged “presentation” to a much more engaging hands-on approach. The benefits of hands-on practice are significant and…
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Still Using Webex, Zoom, or Teams for Your Customer Training? Here’s Why Hands-on Training Needs Specialist Tools

By The Cloudshare Team - Sep 20, 2021
In the past 18 months, we have seen an incredible boom in the popularity of online training. For example, enrollments with Coursera were up 640% in 2020 over the year before. In line with this…
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5 Tips for Converting Remote Software Demos in the Age of COVID-19

By The Cloudshare Team - Sep 15, 2021
During the pandemic, changes in tech went into hyperdrive, as companies were faced with higher stakes during the switch to remote working. This meant rethinking sales processes almost overnight, with in-person demos and training sessions…
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The Secret to Delivering Exceptional Customer Experiences With Google Cloud

By The Cloudshare Team - Sep 10, 2021
For companies that need to demo software or provide customer education through training environments, using platforms like Google Cloud Labs is an attractive option. With a Google Cloud sandbox environment, you get access to a…
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Why Public Clouds Are Not the Right Fit for Virtual Training

By The Cloudshare Team - Sep 05, 2021
We hear it again and again from our new clients: “We built our own training lab environment on a public cloud, and we’ve discovered that it’s just not yielding the results we need…” What exactly…
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Building Blocks for Virtual Training Solutions: How to Get Started, and Why

By The Cloudshare Team - Sep 01, 2021
Imagine an end-user of your company’s software. They have just been given their login for the first time and are beginning to navigate their way around the platform. The tool seems great, and many of…
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How Software Training Boosts Customer Retention

By The Cloudshare Team - Aug 29, 2021
It’s a very, very well-quoted metric: it’s much more expensive to identify, market to, and acquire a new customer than to keep an existing one. There are plenty of supporting stats out there: Increasing customer…
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Virtual Software Experiences That Impact Your Business’s Bottom Line

By The Cloudshare Team - Aug 17, 2021
Ask the head of any department in your company which team is the most critical to the bottom line. Each will tell you – with absolutely valid reasoning – that without their group’s stellar performance,…
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Why Cybersecurity Companies Must Provide Hands-on Training to Hospital Clients

By The Cloudshare Team - Jul 13, 2021
It’s not easy running an IT department at a large medical organization these days, and the job is not getting any easier. Hospitals represent a prime target for cyberattacks for a variety of reasons: Medical…
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How to Build a Successful Customer Experience Training Program

By The Cloudshare Team - Jul 07, 2021
Organizations everywhere have discovered the importance of putting their customers at the center of everything. In this new, customer-centric paradigm, customer experience (CX) is key. However, to make it a success, businesses need to put…
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  • " With CloudShare, we have scaled the business without having to give another thought to the platform we’re running on. "

    Kevin Streater - ForgeRock
    VP ForgeRock University

  • " CloudShare provides Check Point’s global pre-sales community with a cloud-based system to deliver engaging product demonstrations to our customers and partners. The system enables our sales engineers to demonstrate how the full set of Check Point’s Gen V technologies operate in multiple use cases – network, cloud, endpoint and mobile – with nothing more than a simple laptop and Internet connection. "

    Avi Rembaum - Check Point Software Technologies
    VP Security Solutions

  • " A few years ago... there was no training because we didn't have the infrastructure available. We now have over 4,000 environments set up during the last year and over 21,000 hours of run time so the scale is unbelievable and we just see this growing. "

    Viggy Book - Tufin Technologies
    Director of Training

  • " We started using CloudShare for our dev environments, and now we use them for our QA labs as well. We have all the resources we need – whenever we need them. "

    Amit Lohogaonkar - Alliance Life Sciences
    Lead Architect

  • " We spin up environments on CloudShare to perform regression and ongoing tests. With the API, we’ve been able to automate much of what we used to do manually. "

    Steve Rice - Smart Logic
    Senior Technical Consultant

  • " With CloudShare, we spin up ready-made templates in minutes. We are able to meet our customers’ needs more efficiently and we’ve cut our troubleshooting time by over 20%. "

    Avi Karnon - MuleSoft
    VP Global Support

  • " We can now confidently use an environment that stimulates a company with multiple sites, multiple separate networks at each site, and redundant internet connections. "

    Robert Lillywhite - Sophos
    Global Technical Enablement Manager

  • " The fact that students can access their environments during instructor-led training and on their own, has made for an effective learning experience for students and educators. "

    Shaundra Bruvall - InnoTech College
    Program Delivery Coordinator

  • " We passionately believe that practical hands-on experience is vital to aiding understanding and retention of the material by learners. I would go as far as to say that the vast majority of learners taking technical training require practical hands-on activities to form a cler understanding of a topic. "

    Robert Lillywhite - Sophos
    Global Technical Enablement Manager

  • " CloudShare is a game changer when it comes to saving time and overhead costs for class setup. I have one central administrator account from which I can add users and take care of any issue, as well as get usage reports for any student. "

    Shaundra Bruvall - InnoTech College
    Program Delivery Coordinator

  • " As we continue to move more and more to the cloud, it’s partnering with innovative companies like CloudShare that will get us where we need to go. "

    Alan Boehme - Innovation P&G
    Global Chief Technology Officer and Vice President of Information Technology

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