CloudShare Blog

This post was originally published in February 2018 and updated in November 2021.  SaaS applications are prized for their convenience and efficiency. However, one of their key benefits – the immediate availability of new features…

No one needs reminding how the world has been transformed by the pandemic. But it’s worth highlighting how the shift to remote working has influenced the way that B2B software companies sell their products and…

Virtual pre-sales is the very first stage in the customer journey, at least that’s how we see it. Unlike the sales demos of old, sales pitches are hosted online bringing numerous benefits, but also a…

Individual labs are only feasible up to a certain threshold. As you likely well know, bottlenecks are inevitable as a business scales. And these bottlenecks can cripple training, hobble QA testing, and slow the development…

Playing the Game Means Accepting the Digital Rulebook According to McKinsey, for instance, approximately 80% of B2B decision-makers prefer virtual interaction or digital self-service during the sales process. Safety aside, ease of scheduling and lower…

What kind of learner are you? Some people learn through practical exercises. Others depend more on visual representations. Some like to take notes. Everyone has their own way of learning which means that generic, one-to-many…

When it comes to customer education, hands-on training should be a no-brainer for B2B SaaS companies. Also known as “experiential learning”, a hands-on experience allows trainees to learn by doing, rather than through passive experiences…

Whether for pre-sales demos or post-sales onboarding and training, software companies are shifting quickly from the passive, unidirectional, pre-packaged “presentation” to a much more engaging hands-on approach. The benefits of hands-on practice are significant and…

When you have a team of talented developers, it sometimes seems like there’s nothing they can’t do. But that doesn’t mean it’s a good idea to divert them from core product development to create sales…

Technical sales training has never been easy — but in today’s landscape, it’s become more challenging than ever. First, because the world is now remote, there’s no guarantee that you’ll be able to provide a…

In the past 18 months, we have seen an incredible boom in the popularity of online training. For example, enrollments with Coursera were up 640% in 2020 over the year before. In line with this…

During the pandemic, changes in tech went into hyperdrive, as companies were faced with higher stakes during the switch to remote working. This meant rethinking sales processes almost overnight, with in-person demos and training sessions…